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If you're like most small business owners, the idea of announcing a price increase probably brings up concerns: Will customers stick around? Will they trust your reasoning? Can you communicate the change clearly enough to protect the relationships you've worked so hard to build? Am I making the right decision?
The Price Increase Comms Checklist for Small Businesses is your go-to strategic resource for navigating this challenging conversation step-by-step. It's a clear and actionable tool designed specifically to help you announce price changes without compromising customer loyalty or trust.
Inside, you’ll find:
✔ A structured internal preparation process to ensure your entire team is aligned
✔ Simple yet powerful checks to ensure your message is clear, consistent, and genuinely empathetic
✔ Best practices for clearly crafting your price increase announcement, so customers fully understand your reasons and value
✔ Practical guidance for handling customer reactions effectively, keeping loyalty strong even through challenging conversations
Because your business depends on your customers, and clear, strategic communication is how you'll keep them.
Price Increase Communication Checklist
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